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  • Troubleshooting Guide: 6 Reasons Why Your Garage Door Keypad Is Not Working

    Garage Door Keypad Is Not Working

    Your garage door keypad provides convenient access to your garage, but what do you do when it suddenly stops working? A malfunctioning keypad can be frustrating, leaving you locked out of your own garage. In this detailed blog, we’ll explore six common reasons why your garage door keypad may not be working and provide solutions to help you regain access quickly and efficiently.

    Dead Batteries:

    The most common reason for a non-responsive garage door keypad is dead batteries. Over time, the batteries in your keypad can lose their charge, causing the keypad to stop working. Replace the batteries with fresh ones and test the keypad to see if it resolves the issue.

    Dirty or Corroded Contacts:

    Dirt, dust, and corrosion can accumulate on the contacts of your garage door keypad, interfering with its functionality. Use a clean, dry cloth to gently wipe the keypad and contacts to remove any buildup. If corrosion is present, use a small amount of rubbing alcohol on a cotton swab to clean the contacts thoroughly.

    Faulty Wiring:

    Faulty wiring can also cause your garage door keypad to malfunction. Check the wiring connections between the keypad and the garage door opener to ensure they are secure and undamaged. If you notice any frayed wires or loose connections, repair or replace them as needed.

    Keypad Programming Issues:

    Sometimes, the issue may be with the programming of the keypad rather than its hardware. Refer to the instruction manual for your garage door opener to review the programming instructions for the keypad. Follow the steps carefully to reprogram the keypad and see if it resolves the problem.

    Interference from Nearby Devices:

    Electromagnetic interference from nearby devices, such as wireless routers or electronic appliances, can disrupt the signal between your keypad and garage door opener. Move any potential sources of interference away from the keypad and test its functionality to see if the issue is resolved.

    Keypad Malfunction:

    If none of the above solutions fix the problem, it’s possible that your garage door keypad has malfunctioned and needs to be replaced. Contact a professional garage door repair technician to assess the keypad and recommend the appropriate course of action.


    A malfunctioning garage door keypad can be a frustrating inconvenience, but by identifying the underlying cause of the problem, you can take steps to resolve it quickly and effectively. If you’re unable to troubleshoot the issue on your own, don’t hesitate to contact Universal Garage Door Repair at (801) 784-4550 for expert assistance. Our team of experienced technicians is here to help you regain access to your garage and ensure your keypad is functioning properly.

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